Accessibility for Everybody

Do you have a disability and would you like to spend the night or just come over for a cup of coffee? You are more than welcome!

We offer several facilities to ensure that your stay at Stayokay is pleasant. Below you'll find all the information about accessibility and amenities available in our hostels.

MIVA (accessible) Rooms

We have special MIVA (accessible) rooms available for guests with disabilities

The MIVA rooms in our hostels are often on the ground floor and have an adapted bathroom, more space and wider doorways.

Would you like to reserve a MIVA room? Please contact the hostel where you'd like to stay to check availability. The type of room (number of beds) varies from hostel to hostel. You pay for the number of guests staying in the room. So if you stay alone in the MIVA room, you pay for a single private room.

What you'll find in our MIVA rooms:

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	Accessible	Accessible room	Grab rails toilet	Grab rails shower	At least 1 bed not a bunk bed	Low-threshold entrance	Accessible parking
Amsterdam Oost	Yes	Yes	Yes	No	No, standard bed can be added	Yes	No
Amsterdam Vondelpark	Yes	Yes	Yes	Yes	Yes, pull-out bed*	Yes	Yes
Apeldoorn	No	No	No	No	Yes, no adapted bathroom	Side entrance	No
Arnhem	Yes	Yes	Yes	Yes	No	Yes	No
The Hague	Yes	No	Yes	No	N/A	Yes	No
Domburg	Yes	Yes	Yes	No	Yes	Yes	Yes
Dordrecht	Yes	Yes	Yes	Yes	Yes	Yes	No
Egmond	Yes	Yes	Yes	No	No	Yes	No
Gorssel	Yes	Yes	Yes	Yes	Yes	Wheelchair ramp	Not specific
Haarlem	Yes	Yes	Yes	Yes	Yes	Yes	No
Heemskerk	Limited	No*	No	No	No	No	Yes
Maastricht	Yes	Yes	Yes	No	Yes	Yes	No
Noordwijk	Yes	Yes	Yes	Yes	No	Yes	Yes
Rotterdam	Yes	Yes	Yes	Yes	Only room 105	Yes	No
Soest	Limited	No	Yes	No	Yes	Yes	No
Terschelling	Yes	Yes	Yes	No, shower chair	Yes	Yes	No
Texel	Yes	Yes	Yes	No, shower chair available on request	No	Yes	No
Utrecht Bunnik	No	No	No	No	No	No	No
Utrecht Centre	Yes	Yes	Yes	Yes	Yes	Yes	No

*Amsterdam Vondelpark: when the pull-out bed is in use, the lower bunk bed is not accessible.

*Heemskerk: the Orangery has two rooms with adapted bathroom facilities. The castle itself has limited wheelchair accessibility due to level differences.

Guide dogs for the blind

Your four-legged friend can tag along

Guide dogs are always welcome in our hostels if you book a private room. This way you, your dog and other guests can stay comfortably. Before you check-in, please indicate that your buddy is coming with us, and we'll be happy to welcome both of you.

Pet dogs are otherwise welcome in selected hostels during the winter months.

Disabled parking

Need to park as close to the hostel as possible?

Unfortunately, not all of our hostels have explicitly indicated disabled parking spaces. Would you still like to park as close to the hostel as possible? Please contact the hostel, we're happy to help.

Please note that city hostels and Domburg (which is located in a nature reserve) are difficult to reach by car. Check the hostel's route page before you leave so you know what to expect.

Accessible hostels

Would you like to have a drink, are you coming for a party, or are you attending a meeting? These are the accessible hostels if you aren't staying the night:

Digital Accessibility

We're committed to complying with accessibility guidelines (WCAG 2.2 AA) and the European Accessibility Act (EAA).

We're working to improve the user-friendliness and accessibility of our digital channels. This ensures that everyone can easily find information, make reservations and contact us.

Have you encountered any issues while using our website? Please let us know – we'd love to hear from you. Our full accessibility statement is available in Dutch.